Very poor technical assistance

<p>I have been phoning to make an appointment since End April 2016 for a technician to come and fix my alarm. Still no one has even phoned me to make an appointment. I was told that the tech team will phone me. Someone did phone to say I need to reset my alarm and that I must phone him when home to do this but when I phoned again and explained I was told that they can't do it over the phone and that someone must come out and I have to pay because my six month warranty that was still valid in April has now expired. When I informed him of this he said someone will phone back but I am still waiting and yet again a week later. I am so dissapointed that I decided to stay with ADT. Should have gone to Dunmar. Does anyone know how I can get out of my contract. Surely they are in breach. Please advise</p>