NM
Neela M

1 reviews | Active since Dec 2020

10 Jun 2026, 10:32

Very disappointed with the service provider

My name is neela Mansraj I'm very disappointed with the service from this company as every month there a new issue can someone from management please call me ASAP regarding this because I received an sms saying that I owe r588 please can the manager of the company contact me ASAP regarding this as I'm unemployed and a pensioner my number is *** very disappointing service I have been a loyal customer for years with you guys I'm thinking of cancelling with you guys please call me ASAP regarding this matter

0
Replies (6)
Adt Security
Adt Security's reply10 Jun 2026, 12:05
Official
Dear Neela Mansraj
 
We take note of your complaint.  You will be contacted by our Social Media Officer as soon as possible to discuss further. 
 
Kind regards 
Fidelity-Adt 
NM
Neela M's update10 Jun 2026, 12:38
Reviewer Update
Can you please get someone from management to call me ASAP regarding this matter before the end of today 🙏
NM
Neela M's update12 Jun 2026, 12:30
Reviewer Update
I'm just following up to check if my issue was resolved?
NM
Neela M's update12 Jun 2026, 20:24
Reviewer Update
Can one from management please call me ASAP to let know if the issue as been resolved as the debit order will go off on Monday
NM
Neela M's update15 Jun 2026, 10:31
Reviewer Update
Hi good morning I'm still waiting for a response regarding my mom's account but the debit order will go through and she doesn't have so much of money
NM
Neela M's update15 Jun 2026, 10:47
Reviewer Update
Please get the manager of the company to call me ASAP regarding this matter as it's urgent