SC
Senyu C
1 reviews | Active since Dec 2018
18 Dec 2018, 10:43
Very disappointed in ADT
I have been a customer of ADT and its predecessor in Port Elizabeth for more than one home and business since 1978. Having recently sold one of my houses, I enquired about how to cancel my service. Upon my First enquiry around 30 Oct 2018, I was informed that I must wait for registration in the new owners name. Registration was effected on 13 Dec 2018 and I am now informed for the very first time that I need to give 1 month notice. I am very disappointed, my faith and trust in ADT has been lost. ADT is just being exploitative in trying to get one more month of subscription from me for a service that is not required. I would not recommend ADT to anyone.
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Replies (1)Adt Security's replyOfficial
18 Dec 2018, 13:26Dear Senyu ChettyWe thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Kind regards
Fidelity-Adt
Adt Security's reply18 Dec 2018, 13:26
Official
Dear Senyu ChettyWe thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Kind regards
Fidelity-Adt
