VERY ANGRY CUSTOMER

My house was broken into on the 3rd of december 2015 many things was ****** including my 7day old 40inch flat screen TV! As per contract ADT should respond latest 30 minutes! They arrived at my place 45minutes late! When police and everyone else was already here.We complained to ADT about it constantly we have all proof no responses whatso ever so about just in a month we received a call from supervisor Lameez Jacobs who said that we need to make a claim for the ****** goods and we did as soon as she called she said it should take less than a month for the claims process to be completed.Yet again as of the day we claimed no response until this day! I am one angry customer and if something does not get done after this complain I will take this much further!