IJ
I J
1 reviews | Active since Aug 2018
26 Aug 2018, 10:55
Useless ADT security support
I accidentally triggered my alarm this morning at 9:05. I have not received a call or any check-up from ADT to date. It is now 10:47. What if this was a serious emergency? What am I paying for then? I have been having constant issues with ADT's service, especially around turn around time of check up calls. Previously, when my alarm was triggered, I received a check-up call more than a half hour later. The reason given was that they were having a shift change over.
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Adt Security's replyOfficial
27 Aug 2018, 09:39We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Best regards,
Adt Security's reply27 Aug 2018, 09:39
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Best regards,