Useless ADT security

<p>Last week Friday 5 May 2017 my house was broken into while alarm was activated. We had to phone ADT security to come out. They told us that the alarm was not activated for months because they are not getting cignal. My account gets deducted every month, so they get payed and this is the service i get. Are they not suppose to follow up and find out why the alars was not activated? When ever we leave the house we activate the alarm even at night. A technician came out and could not solve the problem. They did not evn make contact over the weekend to let us know wots going on. This morning Monday 8 May 2017 when we activated the alarm it went off twice. Im trying to get hold of ADT but no answer. Now i have to leave my house with the alarm not working to go to their head office sothat I can find out what is going on. Realy disgusted by the service I am getting. I will not recommend anybody to go for an ADT alarm ever again. This following statement is not a threat. ADT will hear from my lawyers</p>