DS
Dandy S

1 reviews | Active since Mar 2009

13 Aug 2020, 08:29

Useless

On 4 August I was phoned by Anthea from your Customer Services division. A courtesy call. We mentioned to her that we never see patrol cars in our area. She also offered new sign boards. Then your team came around and dumped the signboards on the floor at our front door! I called her back and complained and she said she would get the team to come and put them up. Next day I had a call from your head office, told them the same thing. It is a week later and the sign boards are still lying on the ground and we haven't seen a patrol vehicle yet!

0
Replies (4)
Adt Security
Adt Security's reply13 Aug 2020, 09:53
Official
Dear Mr Snell

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt
Adt Security
Adt Security's reply13 Aug 2020, 09:55
Official

Dear Ms Snell

Apologies for the incorrect Title.

Kind Regards 
Fidelity-Adt
DS
Dandy S's update15 Aug 2020, 10:15
Reviewer Update
Thank you Natasha for sorting this out. The signboards have been hung and Tiger has been in touch about patrols. Much appreciated!
Adt Security
Adt Security's reply17 Aug 2020, 08:24
Official
Dear Ms Snell

It's only a pleasure!  Enjoy your day further.

Stay Safe

Kind Regards 
Fidelity-Adt