UP HAULING SERVICE

I HAVE BEEN INCONTACT WITH ASANDA , WHO IS THE AGENT REQUESTING HER ASSISTANCE OF HOW TO OPERATE THE SECURITY SYSTEM. i REQUESTED HER TO SHOW ME HOW TO CHANGE THE SECURITY PASS WORD, SHE PROMISED TO COME BACK TO ME, WE MET ON THE 21/03/2015- i SENT HER SMS REQUEST HER TO VALUE MY REQUIREMENT AS IAM PAYING FOR THE SERVICES OF THE SYSTEM, I SENT THE SMS ON THE 23/03/2015 AT 20:09.PM AS SHE HAD PROMISED TO CALL ME DURING THE DAY. SHE CALLED ON 24/03/2015 PROMISING TO SPEAK TO THE TECHNITIAN AND COME BACK TO ME.