cC
cbelsham C

1 reviews | Active since Jun 2016

31 May 2017, 09:36

Unwarranted Harrassment from a nice Business to do People with

<p>ADT's Agents Credit Worx keep trying to phone my wife on my cellphone to ****** money out of her. In point of fact My Wife has never signed an ADT contract. We last used ADT over 4 years ago when we were staying in Parktown North. The contract was cancelled observing their notice period.</p> <p>In trying to get this resolved I have an *********** accopunts person in ADT accounts who persists in asking me questions which really have nothing to do with the matter at hand and then when I refuse to give her the information she cuts the phone call.</p> <p> </p> <p>Hopefully ADT takes Hello Peter calls seriously and will get this communication.</p> <p>If so I hope they take note that this has now become a matter of principal to me and If I get another harrassing phone call theys will be hearing from my lawyers</p>

0
Replies (2)
Adt Security
Adt Security's reply31 May 2017, 10:54
Official

Dear Fidelity/ADT client

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services

cC
cbelsham C's update31 May 2017, 21:52
Reviewer Update

I recieved a phone call from a young lady this morning. Couldnt get her name and I was driving at the time so I could not write it down. This dates back to March 2013. Fortunatley I have found an email from ADT thanking me for our years of patronage, confirming cancellation and advising me that we would be contacted re any final arrangements and giving the names of people that would contact us THEY NEVER DID. So If that young Lady can send me her email address I will send her the relevant emails.