UNSAFE WITH ADT

I have been fighting an endless war with ADT since I signed up when I got my new home in Feb 2018. This was my email to them: Dear Nicole Please note that payment was reversed for the month of April as ADT failed to send me the contract before the payment run on 25 Apr. Furthermore, I logged a cal for your someone to come to my house and fix the system on 04 Jan and have not had anyone one come to date. For 3 months I have been paying for a system that does not work. Who will be liable should anything happen? You have breached the contract in that I am not being service and you have put my families safety at high risk.

I'm not sure how your are going to resolve this, but I refuse to continue paying for a service not rendered. No technician has been sent to my home to date. ADT does not care for the customers!! I paying my hard earned money for NO SERVICE.