HL
Herman L

1 reviews | Active since Dec 2018

18 Jun 2024, 20:49

Unprofessional service.

Had an alarm activation on 15 June, armed response was send out, only to lie that they inspected the property. Luckily my CCTV footage proves this. Shame on you ADT for lying to your paying customers

0
Replies (1)
Adt Security
Adt Security's reply19 Jun 2024, 07:57
Official
Dear Herman Louw  We take note of your complaint. Thank you for bringing this to our attention. We will fully investigate this matter and have escalated the issue to higher management. A senior person will be in touch with you to discuss further.    Kind regards  Fidelity-ADT