NB
Nadeema B
1 reviews | Active since Jan 2022
28 Jan 2026, 15:35
Unjustified Additional Charges
I am very very dissatisfied with the service from ADT, my alarm has not been working since August last year and I am being charged for excessive alarms when I do not even get a call to cancel it. A technician is sent out and he said that it was radio signal and I get charged again. I have emailed and called and no response. I just get charged every month.
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Adt Security's replyOfficial
29 Jan 2026, 11:58Dear Nadeema Balea We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply29 Jan 2026, 11:58
Official
Dear Nadeema Balea We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT