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jabulani R
1 reviews | Active since Feb 2014
06 Nov 2025, 12:58
UNHAPPY CUSTOMER
This is the second time i write and complaining to my surprised no one responded even Hellopeter. I have a contract with the security service.i installed my alarm in December 2024 now 4 months ago i start to experience battery being not working properly i call their call centre more than 5 times always ive been promised that technician will call me. im staying in Senaone to date im still problem of my alarm becomes dark when there is load reduction
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Adt Security's replyOfficial
12 Nov 2025, 10:17Dear Jabulani Radebe
We apologize for only responding to the Hello Peter now. We take note of your complaint and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
We apologize for only responding to the Hello Peter now. We take note of your complaint and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply12 Nov 2025, 10:17
Official
Dear Jabulani Radebe
We apologize for only responding to the Hello Peter now. We take note of your complaint and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
We apologize for only responding to the Hello Peter now. We take note of your complaint and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT