Unfair billing

After countless complains regarding adt unfair billing, it seems as though things will never get better, everyone on my street has moved over to Ubuntu security and are now at peace.

Today, like every month I received an sms saying we had 9 responses this month and we must pay extra fee for that, I mean what is the point of having the response alarm if they are going to bill you monthly and bill you for responding. To make things worse I literally counted the number of times they responded in January and it was 4 times, other days I would call and cancel them but they would come anyway, and I get billed for that.

I have complained 4 times about thus issue before and its not getting any better, maybe its time we give the competitors a chance.