1 reviews | Active since Jan 2014
Unautorized Billing
We were customers of Vetus Schola until ADT bought their business over. There was no communication with the clients. When I got home one afternoon, I saw 3 ADT boards on our walls. The next morning one has fallen of. I called them about the fact that they took the liberty to paste 3 boards without our consent. I also mentioned the 1 board that has fallen of. The lady rep**** that that have used past sell date silicon and they will come and fix it. I said I only want 1 board as I am not doing their adverti*****t. On the 26th December we had a storm and the back beam constantly went off. I told them that it's because of the storm - after 9 calls. To keep the story short, they advised us that we install a lock box. It will enable them to enter the premise when we are not at home. When they couldn't use the lock box because of their own stupidity, I decided to take out the monitoring system and returned it to their office. I also cancelled their services and we went to another provider. Since then I keep on getting a bill. I have taken it up with the branch, nothing happened. Now they are targeting my husband. He never had anything to do except for paying for the lock box!
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
