WD
Wayne D

1 reviews | Active since Dec 2013

02 Dec 2015, 11:35

Unauthorized money debits from them

I have signed a contract about 3 months ago with Noleen from ADT<br> <br> This month alone they have taken the following moneys out of my account via debit order<br> <br> 1 Dec 2015 = R616.00<br> 6 Nov 2015 = R232.33<br> 2 Nov 2015 = R360.00<br> <br> Totaal in 30 days = R1208.33<br> <br> I would like to know why do I pay this amounts when I signed a contract for R360.00 a month . <br> <br> At the same time I need to ask you how I can get out of this contract and I want to stop the debit orders from you , if you need any money from me , I will pay you via EFT like I asked when I signed the contract with noleen <br> <br> Attached you will find emails between me and S Gouws , where he said that penalties will be implemented if I don't stop using my alarm , I will not go into detail with this . I asked S Gouws to cancel my contract and come and fetch his radio where no reply was given to me .<br> <br> I am not being funny but I Told Noleen I don't want to sign with ADT because there is too much stories of ADT involved with burglaries and customers sitting where I am sitting today , Where ADT just takes moneys without telling you that they taking money . today is the 2nd of December and I am

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Replies (1)
Adt Security
Adt Security's reply03 Dec 2015, 11:31
Official
Hello waynepansol,

We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.

Kind regards
Customer services