Unallocated payment - Where is my money

<p>On 22/12/2016 a debit order of R619.70 was taken from my bank account with debit order refernce JHWIL02746ADTC0927.</p> <p> </p> <p>On 03/01/2017 they attempted to debit accoutn with the same value. I then got a SMS from Tshepo Ramasala on 09/01/2017 at 15h50 stating that my services will be suspended due to the outstanding payment of R619.70. I called him back on ********** 329 stating the above, Tshepo then confirmed that his sytem does not pick up a debit order for 22/12/2017. I requseted for him to email me directly and i will send him my bank statement verifying the debit order.. to my suprise he used the automated email account as yet again to hide away from customer.</p> <p> </p> <p>ADT please confirm where my funds were allocated to. Why are you still requesting debit orders of R619.70 that was successfully debited from my bank account on 22/12/2017.</p> <p> </p> <p>Please email all corrospondance to my email as if this query is not esolved to my satisfaction I will email your responses to your CEO and post it on all social media.</p>