Unacceptable customer service from the company.

Whoever is thinking of signing up with this company should think twice about it. I signed with them in January 2023 and have had nothing but problems with their customer service and billing of fees that were never signed for. I have sent over 50 emails to their *** with no success. The send you ticket numbers and then forget about you (One ticket number is CD 649156). I have phoned them on numerous occasions but there you get the runaround. It seems that there are no managers/supervisors/directors available at any stage (switchboard maintains that they doe not have numbers for any one in management). If Mr. Bartmann gets to see this, which I doubt, he needs to review his company structures. I would also like him to have a look at his companies mission statement, (To ensure that the client remains the focus and centre of our activities, To provide operational excellence, To be the pre-eminent provider of integrated services protecting the assets of our clients in Southern Africa and targeted international markets, through the consistent achievement of excellence in every sphere of security provision and client service. To continually invest in employing and developing quality personnel, To remain the market leaders who lead by example), none of which is true.