UNACCEPTABLE

OUR ALARM WENT OFF JUST BEFORE 3AM YESTERDAY MORNING, NOBODY CALLED US FROM YOUR CONTROL ROOM, NEITHER DID A SECUPRO VEHICLE COME TO OUR RESCUE, IT TRIGGERED NOT ONCE BUT TWICE, WE HAD TO USE OUR LISTENING SKILLS TO HEAR WHETHER OR NOT OUR LIVES WERE IN DANGER, TOTALLY UNACCEPTABLE AS WE ENSURE WE HAVE SUFFICIENT MONEY FOR YOUR DEBIT ORDER YET YOU DON'T PROVIDE A SERVICE.