*****ulent debit order from ADT

I recently logged a call with ADT as there were running a special to test alarm, so I logged a call for someone to check my alarm which they did and they left an invoice for me to pay. I did a payment to the bank account that was given to me and then ont he 25th of April they *****ulently did a debit order for the same service I requested which should not be allowed without customer authorisation. They double debited me for the call log out fee and my monthly instalment fee. I call call centre - i get no assistance because the silly consultant cannot put me through to creditors - passion who handles my accounts. This is very annoying several times where ADT has made an incorrect debit order on my account without my permission. I want the r977 to be paid back to my account urgently