Treated like trash.

After being a long-standing client of ADT, it amazes me how poorly they treat their customers. As long as they get their monthly payment and can sell you more services, they are happy but as soon as you are no longer that valued customer, everything goes to hell in a handbag. You can forgot about anyone responding to your comms or listening to you. I am sure there are a lot more security companies out there that actually care about their customers and provide a good enough service but due to loyalty one tends to stay with those that you know even if the service is terrible and treatment is just as bad. I am actually saddened by the way I have been treated but I guess to a company like ADT, one person is collateral damage, not worth the time and effort.