1 reviews | Active since May 2016

10 May 2016, 10:05

Transfer Billing from One Premises to Another a Huge Problem

<p>I have a ADT account i moved from one Premises to Another one - i gave the neceessary noticed the month of my moved i got billed twice - i phoned several times to te callcentre and everytme either the credit controler o Manager isnt available eier on Lunch or not answering the calls - the new premisses we upgraded the premisses and signed a contract and wih the contract they gaveme 3 months free and again i was - when i got through to them now it was admin cost for a transfer which i was billed on my personal capacity and still doesnt resolved my query</p>

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Replies (1)
Adt Security
Adt Security's reply10 May 2016, 10:16
Official

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services