TOTALLY ******** TO CLIENT SATISFACTION, AND ARROGANT PEOPLE

<p>I HAVE BEEN COMPALIONG TO ADT REGARDING THEN UPDATING MY ITC PROFILE WHICH THEY DONT DO ON A REGULAR BASIS, I HAVE SENT THEM MY ITC REPORT SO THEY CAN SEE FOR THEMSELVES AND AND THEY PROMISED TO SORT THIS OUT. \</p> <p>I HAVE ALSO REQUESTING MONTHLY STATEMENT FROM THEM VIA EMAIL, AND IT HAS 4 MONTH STILL WAITING FOR SUCH STATEMENT, BASICALLY EVERY MONTHS I JUST PAY MY NORMAL INSTALLMENT AND THEN ONE DAY YOU GET TOLD THAT YOUR ACCOUNT IS IN ARREARS, BECUASE I NEVER KNOW WHAT IS GOING ON ON THIS ACCOUNT. I HAVE BEEN TOLD THAT MERRIE CHERRY IS DEALING WITH MY ACCOUNT AND THAT SHE WILL SEND ME MY MONTHLY STATEMENTS VIA EMAIL WHICH HAS NEVER HAPPENED. I HAVE COMMUNICTAING WITH Hlongwane, Laurel FOR MY STATEMENTS AND I HAVE SENT HER EMAILS REQUESTING STATEMENTS BUT BUT SHE HAS DECIDED TO INGORE ME. ADT GIVE BAD SERVICE TO COSMO CITY COMMUNITY. ADT IS VERY ARROGANT. THEY IGNORE THEIR CLIENTS.</p>