total useless technician department

It is one big frustration dealing with ADT Cape Town<br> It began with Reean /Technician coming to our home to make various improvements<br> To our security system on 2/3 DEC.<br> In the evening we tried to set our alarm and this resulted in our alarm going off.<br> ADT called us and I told them what had happened and the lady mentioned that she would<br> Mention this the next day.<br> Of course nothing happened and on the 4th of Dec in the afternoon I called and spoke<br> To Dominque, then David and lastly Lesley Anne who advised me that she could give<br> Me an appointment on the 10th in the morning. I advised that it was rather late<br> As we needed to sort this out. She then asked for my cell number and would phone<br> Back in 5 minutes as she would discuss it as I told her this was not our fault.<br> All 3 were totally useless. There does not seem to be any connection between agents, security<br> And the customer. <br> I'm been promised nearly every day since last week by their technician department that somebody will come to fix the Alarm, getting sms's that somebody is coming the next day...but nobody shows up!! <br> Total lack of customer service!<br> I'm now a ****ed off ADT costumer!<br> <br>