Total Frustration with *********** ADT Security

Right from the start after signing up with ADT we have had problems of note. We were charged for larger sensors, having removed our previous sensors which was as in working order, but not left with us by ADT technicians, but taken away with no explanation. Within 2 weeks we found faults with the workmanship in installing and correcting the safety of our property and home, including the supplying of a new battery, two sensors as well as a new touch pad which I obviously paid for. Thereafter there were numerous late night calls at the most ridiculous hours that the alarm has gone off at our home , which was totally not the case. 23 December 2022, our touch pad went dead which led to our front sensor incessantly buzzing. Calling ADT I was told that they do not do call outs. I was forced to disconnect the sensor's positive cable to stop the continuous annoying buzzing. My wife called ADT explaining to a male operator the problem, needing urgent security assistance, being alone, to which he blatantly put the phone down and did not call back. Having read previous reviews on ADT I completely understand the frustration off ALL ADT clients. What a disappointment.