SS
Sue S

1 reviews | Active since Nov 2012

27 Nov 2015, 21:09

To busy to get to you. Hang in there!!

Unbelievably when I activated my alarm to test it, TWICE no one from ADT called. When I called the call center to check that they received the signal I was told that they had received it however, DUE TO HIGH CALL VOLUMES, THEY HADN'T GOT ROUND TO CALLING ME. furthermore I was told to \hang in"they would get to me just hopefully it would be before someone breaking in got to me first!!<br> I've heard it all. Your security company tells you they are to busy to get to your call. Also"

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Replies (1)
Adt Security
Adt Security's reply30 Nov 2015, 10:40
Official
Hello eus,

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.

Kind regards
Customer services