1 reviews | Active since Dec 2016

20 Nov 2021, 09:12

They take money which does not belong to them.

A warning to anyone who signs up with their division of Secure drive once they sign you up they never let you out. I cancelled over a year ago yet they still debit my account every month. A lady in their accounts department contacted me I told her I cancelled but they still debit my account and I will continue to reverse the debits. She said she would sort it out that was over 6 months ago yet they still debit my account for a service I no longer have. Try calling their call center and absolutely nothing happens. Do not sign up with them they will take your money

0
Replies (1)
Adt Security
Adt Security's reply22 Nov 2021, 09:06
Official
Dear Mrs Wright

We thank you for bringing this to our attention. 

I have escalated your concerns to our Secure Drive department and someone will be in contact with you shortly.

Kind regardsFidelity-Adt