MN
Malcolm N
1 reviews | Active since Dec 2016
02 Dec 2025, 10:48
Theft of funds
I've sent numerous e-mails to Fidelity-ADT querying the charges on my statement and to date have received no responses.
It is ironic that the people we pay to protect us from ******* are ******* themselves!
Helpful (0)
Replies (4)0
Replies (4)
Adt Security's replyOfficial
02 Dec 2025, 13:36Dear Malcolm Naidoo We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply02 Dec 2025, 13:36
Official
Dear Malcolm Naidoo We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
MN
Malcolm N's updateReviewer Update
03 Dec 2025, 11:29I received a call yesterday and was advised an e-mail would be sent to me. I have not received the e-mail as yet.
MN
Malcolm N's update03 Dec 2025, 11:29
Reviewer Update
I received a call yesterday and was advised an e-mail would be sent to me. I have not received the e-mail as yet.
MN
Malcolm N's updateReviewer Update
07 Jan 2026, 14:38To date, I have not had any further feedback on the matter!
MN
Malcolm N's update07 Jan 2026, 14:38
Reviewer Update
To date, I have not had any further feedback on the matter!
Adt Security's replyOfficial
07 Jan 2026, 15:11Dear Malcolm Naidoo We apologise for the inconvenience caused. Your complaint has been escalated to Senior Management and someone will be in contact with you shortly to advise on the way forward. Kind Regards Fidelity-Adt
Adt Security's reply07 Jan 2026, 15:11
Official
Dear Malcolm Naidoo We apologise for the inconvenience caused. Your complaint has been escalated to Senior Management and someone will be in contact with you shortly to advise on the way forward. Kind Regards Fidelity-Adt