LS
Luvuyo S

1 reviews | Active since May 2019

13 Feb 2023, 22:31

Thank you for a service beyond your call of duty

I would like to thank the ADTFEDILITY or FEDILITYADT guys who assisted my wife, my sister-in-law and their friend.

Today my wife escaped an almost hijacking incident. They were ****** at gun point by four armed men. The ********* wanted to take our vehicle but ended up taking their personal belongings instead. The incident happened at Kwa-Dwesi in Gqeberha. The ADT guys were called out by a woman who lives close by where the incident took place and were the first people on the scene. She's clearly a client/member or uses the services of the Security company. Obviously my wife was shaken by the whole incident but she managed to run and get help from the neighbours. These ********* took the car keys and ran with them leaving the car unlocked. After responding to the call-out, the ADTFIDELITY guys came out with two vehicles, one of them took my wife home to collect the spare key so they could remove the car from the scene, while the other remained behind with my sister-in-law and their friend until SAPS arrived. I believe the guy who stayed behind was the one who called the police and stayed with them and took down their details. The guy left as soon as I arrived, even the guy that took my wife home did not stay long, he had to respond to another call-out. By the time I arrived on the scene, community members were there to offer support, and the ADT guys wanted to make sure that the ladies were safe. Unfortunately I never got the chance to thank the guys, I did not even get to speak to them as there was just a lot going through my mind at the time. I believe these guys went beyond their call of duty, to take my wife home and for the other guy to remain behind and call the police and made sure the females remaining behind were safe. Thank you sooo much guys, I really appreciate what these guys did today. It's a pity I never got to have a chat with them and even get their names. I will forever be grateful to ADTFIDELITY and their guys. Please continue to keep our communities safe. Thank youvery much. Enkosi, Enkosi! ENKOSI!!!

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Replies (1)
Adt Security
Adt Security's reply14 Feb 2023, 10:47
Official
Dear Luvuyo S

We at Fidelity-Adt thank you for taking the time to load this compliment.  We are glad that we could be of assistance.

We will escalate this to the Armed Response Manager of that area, to relay  the message to the Armed Response Officers that attended.

Kind Regards
Fidelity-Adt