kK
kale K

1 reviews | Active since May 2012

03 Feb 2015, 07:21

Terrilble service

Its been 5months and I'm still waiting... We were so impressed with the product that we took it immediatly not knowing how terrible the service is thereafter. Firstly, I have no ADT signage on my property, which I feel is a prevention measure that will keep the intruders away, also it will make identifying our house in the event of an emergency. I have not seen 1 of your cars partolling in our area. When our alarm was fitted the technician didn't have enough cable to run the wires, so he put them so low down that my 9month old baby keeps yanking on it. After numerous calls, we were promised he would return to rectify the mess he did. Maybe if his partner was not hungover in the car, he would have had help and did the job correctly. Telling us to tell the inspector we are happy and that he will return that week to sort it out. We are still waiting. Please could somebody come and sort it out before my son gets injured and we need the signage sorted. Contact number ***

0
Replies (1)
Adt Security
Adt Security's reply03 Feb 2015, 07:57
Official
Hello angryharry,

We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.

Kind regards
Customer services

Best regards,