TERRIBLE SERVICE IN EMERGENCY

<p>EARLY PARTS OF THIS MORNING WE WERE EXPERIENCING A HOUSE BREAK IN, THEY WERE TRYING TO BREAK INTO OUR HOME AT ABOUT 4 AM THIS MORNING, I PRESSED THE EMERGENCY PANIC BUTTON THAT IS CLOSE TO THE DOOR AND THE ONE ON THE KEYMAD</p> <p>I PRESSED IT ABOUT 15 TIMES HOLDING IT IN EACH TIME FOR A WHILE, NOBODY CALLED OR CAME TO HELP US ,THIS MORNING I CALLED ADT THEY WERE TESTING THE ALARM AND ADVISED THAT THEY NEED TO SEND A TECH OUT AND IT WILL COST R530, RECENTLY A TECH DID COME ABOUT TWO MONTHS BACK FOR THE SAME ISSUE AND CHARGED US, WHY DIDNT THEY MAKE SURE ITS WORKING, WE CANNOT KEEP ON PAYING THEM FOR THEIR NEGLIGENCE , WE ARE PAYING OUR MONTHLY FEE WHICH MAKES IT EXTREMELY UNFAIR TO KEEP PAYING THE TECHS TO COME AND SEE WHEN RECENTLY THEY CAME SO WHY ARE WE HAVING THE SAME PROB AGAIN, THEY MUST HAVE NOT FIXED IT NICELY, WE ARE NOT PREPARED TO PAY AGAIN THEY MUST COME OVER AND CHECK AND FIX OR ELSE WE WILL MOVE ONTO A NEW SECURITY SYSTEM, WE CANNOT CONTINUE PUTTING OUR LIVES AT RISK BECAUSE OF YOUR BAD SETUP </p>