AM
Andrew M

1 reviews | Active since Mar 2011

04 Aug 2016, 09:52

Terrible Service from ADT

<p>We moved to ADT about a year ago, The installtion was done by Pro Active onbehalf of ADT. we have had two breakins at our home since they took over security at our house. The alarm system is forever faulty and when it is faulty we experience this breakins as if this is a syndicate going on. The reason i am saing this is a syndicate is that ****s cant just come to one house in the street of oround 20 houses and only breakin to just one house, and choose the house with faulty alarm. We had a breakin on Saturday the 16th of July and it was reported to ADT and they still not contacted us since then to followup. Thay did not even bother to come and fix the alarm system and they were insisting that we must verbally approve a debit order of R800 inorder for them to send out a Technician, this was a day after the breakin. ********** 383</p>

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Replies (2)
Adt Security
Adt Security's reply04 Aug 2016, 11:53
Official

We take note of your allegations. Thank you for bringing these to our attention.

You will be contacted by someone today to discuss further.


Kind regards
Customer services

AM
Andrew M's update21 Sept 2017, 12:12
Reviewer Update
i received a call today from some lawyer and they say i have been handed over by ADT and i owe them R1800