Terrible service

<p><br />July 2015 my father phoned ADT to cancel his contract with them as he was in the process of selling his house. <br />He spoke to Claudia on number ********** , she advised him that he need to make another installment in order to give the 30 days notice. He made another installment and she then confirmed that the account with ADT was cancelled.</p> <p>At the end of July he moved out of my house and moved in with me due to illness. </p> <p>He never heard anything from ADT until now that he was handed over to Creditworx. Why would his account be handed over to Credit Worx if it was cancelled.</p> <p>He strongly disagree that he need to pay anything to ADT as it was confirmed by Claudia that his account was cancelled.</p> <p>I would appreciate if you could follow this up and close this account as I do not appreciate this harassment from Credit Worx, phoning my dad every second day and demand payment. Every time it is a different agent and I he needs to explaine from the start. He stuggles to hear on a phone as he is usig hearingaids. I have send emails to them and explained to them a million times that he cancelled the contract, but clearly nobody reads these emails. </p> <p>Your feedback regarding this will be appreciated.</p> <p>Regards</p>