tP
thembisile P

1 reviews | Active since May 2013

21 Dec 2017, 12:45

TERRIBLE SERVICE

ADT is not treating their customers with respect and dignity,after complaining about their service to hello Peter technician was sent to check what is the problem after they have call me for test,they have suggested that they will sent a technician,He discovered that they was no signal,After he the service,invoice was given to me guess how much .amount of R889.20 will be deducted fro my bank.My question to this security company whose fault is if there is no signal,why i was billed such amount. It is their duty to snet technian if there is a fault in the sytem,Maybe ADT thought that we are having a cash anytime.What pies me off is that when I add this amount plus subscription amount is R 1261.12 for a mount tjer .ADT is so cruel you can't bill a person if the problem is beyond client 's control. this is aDAY LIGHT *******.I wish someone can recommend better security company than this gold diggers from poor people.TREAT YOUR CLIENT WITH DIGNITY,

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Replies (1)
Adt Security
Adt Security's reply09 Jan 2018, 10:24
Official
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter. Kind regards Customer services

Best regards,