Terrible overpriced service

I contacted you at the beginning of the year as pricing was getting ridiculous. We were told over the phone that they cannot do anything and that pricing stays the same.

A few months later I got a quote from Sentinel that offered more integration and better service (I have experienced this after changing) at half the price. I now see that we were one of the only one's in the area still supporting yourselves, which was a terrible mistake because of how your admin does not care about clients.

I moved over and let ADT know to cancel my service. Only THEN did someone contact me from your side saying that they could re-look at our package. I explained that I had already tried to get a bit of a discount without any help. He then said that I probably spoke to the "wrong person" but I had already signed with Sentinel.

I paid the cancellation fees and told you to collect your sender boxes, which are still at my premises, and REMOVE BOTH numbers from your system so that I no longer received SMS's.

It has now been an irritation for over a month. I contaced through email without any help. Last night I got two consecutive SMS's at roughly 21:00 from ADT to say that the alarms have not been activated. Thanks ADT! You woke up my sick 2 year old daughter!

I constantly get these SMS's after trying to stop them. No help. I have spammed e-mails to yourselves, no help. You should be re-named "NO-HELP-ADT"