1 reviews | Active since Jul 2015
struggling with alarm cancellation for 4 months no
I moved oversease on the 1st May 2015.<br> <br> I contacted ADT telephonically on 25/04/15 to cancel my alarm. They told me to send an email to [Email Removed] i did this on the 25/04/15.<br> <br> There was no response.<br> <br> End of May they deducted my subscription fee from my account. I phoned from overseas they said to forward the mails. I did so....no response. On 1st June I sent the mails to them.<br> <br> End of June they deduct the money again...I phone and send 6 mails.....no response.<br> <br> I speak to N. Makiubela telephonically, she said to forward the mails to her. I did this. NO RESPONSE><br> <br> It is now the end of August and again the subscription has been deducted from my account.<br> <br> I have phoned again this morning from overseas. spoke to D. Mohumutsi at the call center.<br> <br> I have again forwarded the emails to her.<br> <br> I dont know how to get this alarm cancelled they are just useless!!!<br> <br> I also expect a 4 month reimbur*****t for fees paid, for an alarm system that I have cancelled.<br> <br> I am not even the owner of the house anymore, and I havent been since 1st May 2015.<br>
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
