1 reviews | Active since Jan 2013
Still same issues for months now
<p>I have been signedup with ADT for nearly a year if not already a year.</p> <p>I'm still having the same issues with them and real poor service and response.</p> <p>Yesterday they reported my alrm went off and fortunately I was at home and yet again to no surprize they alarm in fact did not got off.</p> <p> </p> <p>I have been reporting and having them correct issues since I have started up with them;</p> <p>False alarms</p> <p>Signals not going through to ADT so if someone has intruded and is busy strangling your family then ADT would not know about it.</p>
We apologise for the inconvenience caused. This information has been escalated to the Manager of the relevant department. Someone will be in touch with you soon.
Kind regards
Customer services
Best regards,
We apologise for the inconvenience caused. This information has been escalated to the Manager of the relevant department. Someone will be in touch with you soon.
Kind regards
Customer services
Best regards,
Your apologies does not help me but thank I suppose.
You sent a technician to collect loggs, I took off from work, he came last week and I'm still waiting.
Very bad service from you guys, unbelievable
Your apologies does not help me but thank I suppose.
You sent a technician to collect loggs, I took off from work, he came last week and I'm still waiting.
Very bad service from you guys, unbelievable
We apologise for the delayed response to your query/complaint. You will be contacted by someone who can assist you further.
Kind regards
Customer services
Best regards,
We apologise for the delayed response to your query/complaint. You will be contacted by someone who can assist you further.
Kind regards
Customer services
Best regards,
Disgusting service, not even an sms or call after 1 week of logs collected, not to mention 9 days since the complaint was raised, let's not even get started on the months of repeated incidents I'm not even going to go there
Disgusting service, not even an sms or call after 1 week of logs collected, not to mention 9 days since the complaint was raised, let's not even get started on the months of repeated incidents I'm not even going to go there
