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selebaleng G
1 reviews | Active since Jul 2012
08 Mar 2016, 14:35
Still no action after a month
I since submitted a complaint about ADT not meeting their end on the contract, nothing has been resolved yet. I was just called a day after I complained but I am still sitting with NO SERVICE but paying. I hereby want ADT to refund me the labour fee and the monthly service fee for Jan 2016 they deducted from my account. The alarm not working, is costing me a lot of money for my household insurance because my property in at high risk without a security alarm. I am giving ADT TWO DAYS to resolve this matter or I will cancel the agreement !!!
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Replies (2)
Adt Security's replyOfficial
08 Mar 2016, 15:58Hello selebs,
We apologise for the delayed response to your query/complaint. You will be contacted by someone today who can assist you further.
Kind regards
Customer services
We apologise for the delayed response to your query/complaint. You will be contacted by someone today who can assist you further.
Kind regards
Customer services
Adt Security's reply08 Mar 2016, 15:58
Official
Hello selebs,
We apologise for the delayed response to your query/complaint. You will be contacted by someone today who can assist you further.
Kind regards
Customer services
We apologise for the delayed response to your query/complaint. You will be contacted by someone today who can assist you further.
Kind regards
Customer services
sG
selebaleng G's updateReviewer Update
04 May 2016, 09:32Still waiting for refund from ADT. its been two months again, they only rush to debit my account but do not meet up with their promises. I am not going to pay a cent until I get my refund for Dec month.
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selebaleng G's update04 May 2016, 09:32
Reviewer Update
Still waiting for refund from ADT. its been two months again, they only rush to debit my account but do not meet up with their promises. I am not going to pay a cent until I get my refund for Dec month.