*****ing our money

I used ADT as my security company. I then after more than 6 years sold my property and the new owners took over my ADT account. ADT Security (Zebb) agreed with the refund and gave an undertaking that I would be refund for the double debits of the new owners and myself. <br> After a further four (4) months they claimed they were still busy with processing the refund to myself. The new owners & myself had been making calls after calls and getting the run around.<br> There is no way to contact ADT Security's accounts department so you speak to a call centre agent whom possibly straight out of grade 5 asks questions that has no relevance to resolving your query. They claim they doing something but as I found out cases are logged on a desired bases.<br> Four (4) months down the line I'm still begging for my refund.<br> Which ***** would you have ***** your assets the one (1) you know or the one (1) you don't! The one you don't know takes a once off \payment"the one (1) you do takes it every month."""