Stay away from ADT

Good customer service is only a dream these days. I mean, how hard is it to provide a service that someone pays for? I complained to ADT for the 100th time about slow armed response time. The last time they took 15 - 20 minutes to arrive and the guard slowly enters the premises and takes his time to come to the house.

I complained directly to them and said if they can't improve I will have to take my business elsewhere. They responded by cancelling my service without my consent! Can you believed it?

Anyway, I didn't bother contacting them. Just signed up with a better armed repsonse company. After Fidelity took over, this company went down. Stay away.