SN
Sandile N

1 reviews | Active since May 2015

05 Mar 2024, 14:46

STAY AWAY FROM ADT

I attempted to cancel my ADT contract as it has been an old one and no longer required the service. when i sent a cancellation request the customer service agent informed me of a cancellation fee of over 1k, which was fun as i had never renewed my contract with adt for a cancellation fee to be enacted. i wouldn't advise anyone to take up ADT THEY ARE TERABLE AND WITHOUT ANY CONTACTABLE CUSTOMER SERVICE

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Replies (1)
Adt Security
Adt Security's reply05 Mar 2024, 15:08
Official
 Dear Sandile Nzuza
 
We apologize for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further. 

 Kind regards  
Fidelity-ADT