CM
Catherine M

1 reviews | Active since Oct 2015

01 Dec 2015, 15:07

STAY AWAY FROM ADT

We signed a 24 months service contract with ADT in September 2014.<br> In September 2015, our ADT monthly bill increased by 8.5%. I emailed ADT several times asking for explanations, but they never bothered to answer me. I then emailed the ADT distributor who sold and installed the alarm system for them to ask for assistance. The distributor came back to us and explained that this was due to the ADT annual increase.<br> I then looked up our service agreement with ADT. It does state in its paragraph 6.2 that \In the years following the completion of the first year from the start date

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Replies (1)
Adt Security
Adt Security's reply01 Dec 2015, 15:36
Official
Hello cmauvais,

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.

Kind regards
Customer services