So much for protecting and safeguarding

I have a change of payment date and tried to contact ADT with no luck, each attempt at a call leads to a voicemail. Does anyone actually support on their voice line???

This has lead to them attempting a debit order on an earlier date than needed.

On Monday while I am at work, A van of 6 males pulls up at my house (my elderly mother, niece (10) and daughter (3) are at home) and demands payment from her. Even going to the lengths of demanding a R100 right now at the gate. Luckily for my family I have a dog who roams our front yard. I can only imagine what could've happened had I not had my dogs in front. In this day and age what company sends a van full of men to collect and demand payment at the door? Baring in mind that I had not received a call from ADT prior to this and my many attempts at contacting them was futile.

I am disgusted at this approach of ************ by a company that we pay to protect and safeguard.