Sincere lack of service

I really have held off complaining against your company, but really, this pathetic service I constantly receive from you cannot go on.<br> <br> Today, my alarm went off at around 8:38am. Your control room called 7 minutes later. The reasoning is an influx of calls that they cannot handle. This is not the first time this has happened and is actually more frequent than not. What happened of there was a real intruder? What on earth am I paying R 430 or thereabouts for?<br> <br> Also note that since I have joined ADT just over a year ago, we still have not had the service we requested:<br> <br> 1. No signage outside our house.<br> 2. Beams not checked nor connected.<br> 3. No response regarding my addition of non-vicious dogs<br> <br> <br> After bringing points 1 and 2 to the attention of the sales rep, Lindi, she sent a technician without consulting with us. Naturally, we don't work and are sitting around waiting for your technicians to arrive during the week.<br> <br> Seriously, get your service in order. I am really regretting ever joining you.