Shout-out for customer care

Heros don't always need guns! But one feels safer when all it needs is a call. However, this time round it was customer care. Problem. Discussed. Decisive. Solved. Within minutes. What a pleasure to have this level of service. Instead of the more-often-than-not rote list of questions one gets at other customer care centres. And the inevitable "you will have to speak to a manager". Who invariably is in a meeting! FIDELITY ADT... you rock!