Shoddy service and not actioning my cancellation.

I am so dam annoyed and frustrated with ADT. I cancelled in January due to poor service and other issues however I'm still being hassled by the auto response and reaction arriving due to loadshedding etc. I've advised Accounts,Control room and Reaction each time they pitch up which they assured me they have reported my cancellation. Plus they dont seem to be able to enter my premises anyhow so once again useless. Further, I have unpaid the debit orders since December yet ADT persists in being a pain in my butt. I see this as grossly inefficient and I've had enough of this nonsense.

So loadshed last night was from midnight. An automated system call aprox 12.30 pm, woke me up prob flat battery alert. I had hust dosed off again then reaction arrived 1.30ish am (an hour later hence useless anyway) setting off my dogs and waking up the whole neighbourhood. Battled to get back to sleep hence fatigued today, unacceptable especially when I had instructed ADT control NOT to call at unreasonable hours or loadshed times.

Is this how they treat all cancellations? No action nor respect!??? Do they not understand that I no longer am nor wish to be a client of theirs for my property in Westville. It's been way more issues than benefits. Now this is all a further waste of my time.

Ive emailed them again insisting they remove me/my details immediately and cancel my debit order as this is now *****. Further I expect a follow up call confirming such and apologies. A most irritated, Tanya Hall