Shoddy service all round from ADT

Having signed up with ADT, more than once I have complained about poor and slow service, as well as alarm going off for no reason, with delays in response, issues where ADT stated that our alarm had gone off, but did not. Also received notification of price increase, due to fuel hike, that needs to be covered by ADT's customers. On complaining that we wished to cancel, we were given discrepancies as to the reasons when our contract would be finalized. At first we were told to wait until January 2024 to cancel, then I called and was told I had to pay R980 to cancel as the contract expires 2025. We were also offered to have the petrol cost wavered, if we continued with our contract. Having looked up in the ceiling and rafters, it looked like all hell had broken with cable and wires laying loose, a stream of untidy wires. Most untidy workmanship I have yet seen. I have intentions of getting municipal inspectors to investigate this mass of wires, not knowing if it's safe or not. ADT had agreed to cancel end December beginning January 2024. Never will I entertain ADT, for poor service, etc.