SHOCKING SERVICE ADT - Give me my money back

SHOCKING SERVICE ADT<br> <br> Recently I had to cancel my ADT contract after supporting ADT for well over 15 years for several different properties. ADT failed to assist during a break-in and arrived 40 minutes later.<br> <br> Sufficient notice was given to ADT as confirmed by: Tasneem Du Toit (Customer Service Agent) for ADT South Africa.<br> <br> I gave strict instructions NOT to debit my account for the annual radio fee as I had one month left before moving to Marshall Security. However ADT completely ignored this instruction and debited my account without my approval.<br> <br> Tasneem Du Toit (Customer Service Agent) for ADT South Africa keeps telling me my money is on its way and yet no deposit is made. <br> <br> Shocking service ADT, please just refund my money, you have NO RIGHT to retain these funds.!!! <br> <br> ADT reply: \A follow up is being done with the credit control department to assist."Yet nothing ever materialises ...<br> <br> Catch a wake up ADT you are loosing clients thick and fast."""