Shocking Service

Yesterday, an ADT technician was on site to extend my system and do some rewiring to accommodate an extension to my house. <br> <br> He left with the job incomplete, although he got my **** to sign a form indicating the work was completed. One sensor was not installed. I found it just lying on the ground. An outside sensor was left with its cover off. And the system was not properly tested.<br> <br> To add to my complaint, the work he did was of a very poor quality. He installed one of the sensors in a completely incorrect place (where a kitchen cupboard will be built). And his wiring work was also very poor routed so that it won't be hidden correctly.<br> <br> Unfortunately the saga continues. <br> <br> I phoned you call centre at 8h30 this morning to try to resolve the issue and get the technician back on site. After numerous calls, and being put on hold numerous times (for up to 25 minutes sometimes before I hung up), I have yet to have anyone speak to me who can address my problem. I was promised numerous times that I would be called by the manager, Waldo Smith, but that hasn't happened. No-one else was apparently able to assist me as apparently only the manager can authorise the technician back to the site.