1 reviews | Active since Nov 2016

08 Nov 2016, 17:07

Shocking Customer Service And Alarm Response

<p>Following ticket: Ticket: E6AF42158CCB3 SWA520 & SWA858</p> <p>Cancelled service with ADT due to shocking service received as a result of technical issues unresolved</p> <p>The consultant Jason Topley in cancellation of the contract was unhelpful, non empathetic and insincere as a result of events that have occurred and had a could care less attitude.</p> <p>ADT was more interested in recouping hardware than dealing with customer expectaions, delivery and execution of thier duties.</p> <p>If this is the attitude of ADT, then surely why would any customer want to be associated with ADT!</p>

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Replies (1)
Adt Security
Adt Security's reply09 Nov 2016, 08:50
Official

Dear Mr Swart

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services